4 P : price, product, place , promotion
price: rebate, payment method, discount
product: function, brand, guarantee, additional
place: logistics, place, sales area, warehouse
promotion: advertisement, publicity, promotion
wants: what consumers are looking for.
customer satisfaction: needs or wants -> research -> production -> consume
2. market research
segmentation
human: age, religious, income, family size, education, occupation, ethic
place: country, county, area, density of population, climate
physiological influence: character, lifestyle
behavior base: volume, frequency, brand royalty, maker royalty, store royalty, response to an advertisement, response to a price
targeting market
whole area: one product covers all area
focusing area: each product cover different areas.
focusing limited are: some products cover only some limited areas.
marketing research
1. analysis
2. designing a research
3. draw up a questionnaire
4. sampling people
5. analysis based on answers
6. report
again..1 2 3 4 5 6
3. product management
product life-cycle
branding
strategy of planned obsolescence
national brand
private brand (originality, high profit)
SPA (specialty store retailer of private label apparel)
4. price
resale price management system
EDLP (every day low price)
rebate
5. channel
flattened the hierarchy does not stuck with much stock.
buying power(allowance, product return, required temporary stuffs for a promotion)
POS
EOS (Electric Ordering System)
Logistics: supplying materials, keeping materials, deliver completed products, rapping completed products)
6. communication(promotion)
advertisement << publicity << sales promotion << sales force (more expensive)
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